ERP for refrigeration and chiller services

Manage a refrigeration equipment sale and the parts used during service. Connect the commercial work in Datrylo: customer records, quotations, purchasing, stock and invoices. Add tailored industry workflows around the same connected records with our custom-development service.

Emergency fault needs the same asset and parts history

See how the workflow connects people, records and decisions.

Emergency fault needs the same asset and parts history
StepOwner, record and exception
1Maintenance request CHILL-01 identifies asset serial CH-A and the customer-reported fault; owner links prior work history.
2Technician needs 2 seals at 8,000 IQD each. Parts owner reserves the 16,000 requirement against the request.
3If only 1 seal is available, supervisor records the shortage and revised visit plan rather than marking the emergency fixed. Customer update responsibility is explicit.

What belongs in the rollout

Inspect the underlying records

Explore Datrylo in action. Select an image for a closer look.

Keep every handoff connected

Connect asset serial, parts stock, project task and invoice. Keep responsibilities, documents and the next action together as the work moves between teams. Keep dispatch and customer history visible when an emergency fault occurs.

Build around your specialist operation

We design the process with your team, define the screens and integrations, and deliver the agreed solution with training and a clear handover.

Start with a connected foundation

Bring customers, products, suppliers and opening stock into a consistent workspace. Choose applications for the daily work and a plan that fits your team.

Bring the exception to your workflow review

Configure asset references, request stages, parts reservation and escalation owner; agree the evidence for completing a repair.

Choose which optional services you allow. You can change or withdraw your choices at any time.