ERP for appliance repair businesses
Receive a repair request, use a spare part and return an appliance. Connect the commercial work in Datrylo: customer records, quotations, purchasing, stock and invoices. Add tailored industry workflows around the same connected records with our custom-development service.
A repeat fault reopens the same device history
See how the workflow connects people, records and decisions.
| Step | Owner, record and exception |
|---|---|
| 1 | Repair owner links REP-01 to the customer, device serial and reported fault. Estimate is 30,000 IQD service plus a 10,000 part. |
| 2 | Technician records one part consumed and the diagnostic result before the agreed customer handoff; expected charge is 40,000 before tax. |
| 3 | The same fault returns in 7 days. Link REP-02 to REP-01 and the same serial; the service owner reviews workmanship/coverage before charging again. |
What belongs in the rollout
Inspect the underlying records
Explore Datrylo in action. Select an image for a closer look.
Keep every handoff connected
Connect customer, device serial, parts stock, task and invoice. Keep responsibilities, documents and the next action together as the work moves between teams. Keep warranty and diagnostic history visible when a repeat fault occurs.
Build around your specialist operation
We design the process with your team, define the screens and integrations, and deliver the agreed solution with training and a clear handover.
Start with a connected foundation
Bring customers, products, suppliers and opening stock into a consistent workspace. Choose applications for the daily work and a plan that fits your team.
Bring the exception to your workflow review
Agree intake fields, device identity, parts ownership and the authority to approve estimates or repeat-fault charges.