Live Chat
Organise website chat channels and their assigned operators. Keep the visitor question, responsible team and follow-up route clear.
A working example
Routing example: prepare an Order questions channel, assign trained operators and agree what information may be requested. Test the website embed with an example visitor. If nobody is available, direct the visitor to the agreed contact route instead of promising an instant response. Record an order issue in the relevant business workflow after the conversation.
Inspect the application
The channel list exposes operator, session and rating columns; zero counts are shown honestly.
Desktop view
Mobile view
Explore Datrylo in action. Select an image for a closer look.
Make it work for your team
The demonstrated channels have no assigned operators or recorded sessions. The application is visible; a staffed website service, hours and response commitments need explicit setup and agreement.