Keep power-equipment sales and operations connected

Manage generator and UPS enquiries, equipment sales, supplier orders, stock and invoicing in one place. Datrylo gives commercial and operations teams a shared view of the customer’s order, with custom services for the installation and maintenance processes around it.

Failed commissioning keeps the generator handover open

See how the workflow connects people, records and decisions.

Failed commissioning keeps the generator handover open
StepOwner, record and exception
1Order GEN-01 supplies one generator at 5,000,000 IQD; project owner links its serial and agreed commissioning task.
2Warehouse delivery completes, but a site test fails. Service owner records the failed test reference and keeps commissioning acceptance open.
3An agreed 100,000 repair part and retest task link to the same equipment. Finance follows the contracted billing trigger, not delivery alone.

What belongs in the rollout

Inspect the underlying records

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Turn the specification into a clear offer

Capture customer requirements and follow-up in CRM. Build a quotation around the selected unit, batteries, accessories and services, with supporting technical documents alongside the commercial record. The accepted offer gives purchasing and project teams a clear starting point.

Follow equipment and spare parts

Maintain distinct product references for equipment models, batteries and service components. Purchase manages supplier orders, while Inventory records receipts, locations and deliveries. Use serial tracking for equipment that needs individual identification through stock movements.

Coordinate delivery and project work

Organise tasks, responsibilities and progress in Projects while the warehouse follows the physical equipment. Keep quotations and invoices linked to the customer so the office can follow both the operational work and the commercial account.

Build your after-sales service

Our custom-development service can add customer equipment histories, maintenance-contract rules, technician scheduling and service forms. Runtime-triggered visits, monitoring interfaces and specialist approvals are designed around your requirements. Scope these capabilities with our team and receive a clear implementation proposal.

Bring the exception to your workflow review

Agree serial, project task, parts record, commissioning evidence and the owner who may sign acceptance.

Choose which optional services you allow. You can change or withdraw your choices at any time.