Supplier Performance Reviews
Supplier performance should be reviewed against observable commitments, not impressions.
Compare delivery quantity, timeliness and quality
Example scorecard with explicit denominators; not measured supplier performance. Keep partial receipts and approved date changes in the source history.
| Record / decision | Filled example and next owner |
|---|---|
| Source set | Supplier A:10 PO lines due in September;8 received on time. Timeliness8/10=80%. Source:agreed due date and actual receipt date. |
| Quantity / quality | 100 units ordered,95 received=95% fulfilment;3 of95 rejected. Accepted92/95=96.84%, using receipt/inspection references. |
| Review action | Buyer reviews the two late lines, missing5 and rejected3 separately; agrees corrective action and review date with the supplier. |
Use this worksheet to organise your requirements, assign owners and plan the next steps.
Put it into practice
For a selected supplier, compare ordered and received quantities, dates, quality issues, price changes and returns over an agreed period. Keep product or season differences visible. Invite the buyer to explain exceptions before changing the score.
Put the right controls in place
Connect supplier orders and incoming stock with Datrylo Purchasing and Inventory.
Use this guide with the people who own the process. Agree responsibilities, prepare the necessary records and turn the next steps into a working plan. Get help with your implementation.